Do I have to leave Simpro to use Pipereply?

No. Simpro stays your system of record for jobs, scheduling and invoicing. Pipereply sits in front of it as the sales engine - answering leads, booking appointments and chasing quotes - and connects to Simpro so won work flows across without re-typing. Integration first: your existing tools keep doing what they do best.

What does the Simpro integration actually sync?

Job creation from won deals, job status changes back into the CRM, and key project updates between field and office. The connection runs on Pipereply's own orchestration layer with direct API integrations, so changes move in near real time rather than in overnight batches.

Simpro already has its own tools - why add Pipereply?

Simpro is excellent at managing the work you win. It is not built to answer an 8pm enquiry in seconds, call a new lead back within moments, or chase an unsigned quote for a week. Solar AI-Q is the layer that connects your lead sources, proposals, jobs and payments and works them as one pipeline - so more leads reach Simpro as jobs in the first place.

Which package includes the Simpro integration?

The Complete package ($695 per month plus a tailored one-off implementation, AUD ex GST) includes one job management integration - Simpro, AroFlo or ServiceM8. On the Core package you can add a job management integration for $99 per month plus a tailored one-off implementation, scoped on your Strategy Call. See the pricing page for full inclusions.

We run OpenSolar or Pylon as well - does that work with Simpro?

Yes. Your proposal software and Simpro connect through the same integration Hub. Proposals from OpenSolar or Pylon feed follow-up and, once signed, the won deal creates the job in Simpro. One pipeline, from first enquiry to scheduled install.

Should I choose Simpro, AroFlo or ServiceM8?

It depends on your size and workflow. ServiceM8 suits the smallest operators, AroFlo suits growing Australian trades, and Simpro suits larger, established operations that need enterprise-grade field service management. Pipereply connects all three, so choose by how you work. We will help you decide on a Strategy Call.

Is Pipereply a Simpro partner?

Yes - Pipereply is a registered partner in the Simpro partner program, with platform training and official partner resources behind the integration. The badge on this page is the official one.

What does Registered Partner status mean for me?

The people building your integration are trained on Simpro, work with official partner resources, and have a direct line to the Simpro partner team. You get an integration built with the platform, not reverse-engineered around it.

GoHighLevel experts

GoHighLevel experts for Australian solar and trades businesses

GoHighLevel setup, integration and AI for solar installers, electricians, plumbers and HVAC businesses.

We build on GoHighLevel every day. Solar AI-Q and Trades AI-Q run on it. GoHighLevel is a strong CRM and automation platform, and we know it inside out. We also know where it stops. That is why we run our own orchestration layer and AI on top of it, connected to the tools solar and trades businesses actually use.

Book a Strategy Call Have Piper call you

Built and managed in Australia for solar and trade businesses

GoHighLevel, taken further

GoHighLevel

CRM, pipelines, calendars, two-way SMS and email, workflows.

Pipereply orchestration layer

Two-way sync with OpenSolar, Pylon, Simpro, AroFlo, ServiceM8 and lead providers.

AI on top

A team of AI agents tuned to your trade, scripts and calendar.

One entry. Everywhere updated.

Credit where it is due

Why we build on GoHighLevel

We chose GoHighLevel as the foundation because it does a lot well, and it keeps improving. For a solar or trades business, it covers the core of running sales in one place.

One CRM for the whole pipeline

Pipelines, contacts, calendars, two-way SMS and email, calling, e-signature documents, invoicing and a mobile app, all in one account.

A flexible automation engine

Workflows can react to almost anything: a form submitted, a tag added, a deal moving stage. It is the right base for serious follow-up.

Built-in AI features

GoHighLevel's own AI tools are a useful starting point, and we use them where they fit, inside a system set up for your business.

Where it stops

An honest GoHighLevel review: its limits for solar and trades

None of this makes GoHighLevel a bad choice. It is a general platform built for agencies serving every industry, so out of the box there are gaps a solar or trades business runs into quickly.

No two-way link to your trade tools

Out of the box, GoHighLevel does not keep OpenSolar or Pylon proposals, or Simpro, AroFlo and ServiceM8 jobs, in sync both ways. Without that, someone is re-keying details and follow-up starts late.

Connections can fail quietly

A renamed field, an expired key or a busy API, and a webhook can stop firing with nobody noticing until a batch of leads has gone cold. A standard setup has no retries and no one watching.

Generic AI, generic templates

Built-in AI and snapshots arrive configured for no business in particular. They do not know your scripts, your service area, how you quote, or when to hand a lead to a person.

Answers live in several systems

What is quoted, what is signed and what is installed sits across your CRM, proposal software and job management. Getting a straight answer means opening three tabs.

Someone has to run it

GoHighLevel is a toolkit. Workflows, integrations and AI need building, testing and looking after every week, and most business owners do not have the time.

A snapshot is not a system

A cloned template gives you the furniture, not the wiring. We explain the difference in GoHighLevel for solar: why a snapshot is not a sales system.

Our orchestration layer

The Solar AI-Q Hub: GoHighLevel, connected properly

The Hub is Pipereply's own integration and orchestration layer. It sits between GoHighLevel and the rest of your tools, so every system works from the same record.

Event-driven, with real-time webhooks between systems
Retry-first: when an outside system hiccups, the event is retried rather than lost
Two-way sync with OpenSolar and Pylon, and job sync with Simpro, AroFlo and ServiceM8
Lead providers such as SolarQuotes mapped straight into your pipeline (lead provider integrations)
Encrypted credential storage, audit-ready structured logging and per-client isolation

See every integration

What it looks like in practice

A homeowner views a proposal in OpenSolar. The Hub records it against the contact in GoHighLevel, and the follow-up starts in your tone, referencing the site visit. When the deposit lands, the job is created in your job management system and the status flows back.

Nobody copies details between systems, and if one of them is briefly unavailable, the event waits and retries instead of disappearing.

AI on top

GoHighLevel AI, taken to the next level

On top of GoHighLevel and the Hub we run our own AI orchestration: the AI models, prompts, guardrails and handoffs behind each agent, chosen and tuned for the job it does, including Claude-powered workflows where they fit. Each agent works from the same record, so it knows what was quoted, what was said on the last call and what happens next.

Piper and Sarah text and call new leads, usually within about 60 seconds
Andy follows up proposals the moment they are sent, viewed or left sitting
Emma answers inbound calls and books the job
Maria reactivates old quotes and past customers
Ask Solar AI-Q for a daily report, what needs attention, which leads to call first, or a draft campaign

Meet the AI agent team

A new enquiry, 8:47 pm

Form submitted

The lead lands in GoHighLevel through the Hub.

Piper texts, Sarah calls

Qualified against your criteria, in your tone.

Site visit booked

Straight into your calendar, notes in the CRM.

Try it yourself: have Piper call you

Working with us

GoHighLevel, built and managed for your business

We are not a template shop. We build, connect and look after the system, so your team uses it rather than maintains it.

New to GoHighLevel

We set up the CRM, pipelines, calendars, automations and AI agents around how you sell, connect your tools and bring your existing contacts and quotes across.

Already on GoHighLevel

Bring what you have to a Strategy Call. We will look at it with you and tell you plainly what is worth keeping and what it would take to connect it properly.

Looked after every week

We watch the integrations, tune the agents and keep it working. Support comes through a dedicated Slack channel, a video and guide library and weekly group training.

Built for solar and battery installers, electricians, HVAC businesses and trades and home services. One client, G-Solar, cut admin by around 40-50% within about six months; results vary by business. Read the case study.

What a client says about the integration work

★★★★★

Outstanding CRM implementation for our business. The Pipereply team delivered a custom-built solution that integrates seamlessly with our existing systems.

Peter Van Den Rydt - five-star Google review

FAQ

GoHighLevel questions

Is Pipereply a GoHighLevel agency?

We are GoHighLevel specialists for solar and trades businesses. Solar AI-Q and Trades AI-Q are built on GoHighLevel, with our own orchestration layer and AI on top. We build, connect and manage the system for you, rather than handing over an account and leaving you to it.

What are GoHighLevel's limitations for a solar or trades business?

Out of the box it has no two-way sync with OpenSolar, Pylon, Simpro, AroFlo or ServiceM8, connections can fail quietly without retries or monitoring, and its AI and templates are not set up for any particular business. Our orchestration layer and AI agents are built to close those gaps.

Do you sell GoHighLevel snapshots?

No. A snapshot is a copied template. We build a system around how you sell, connect it to your proposal software, job management and lead sources, and look after it. Why a snapshot is not a sales system.

We already use GoHighLevel. Can you help?

Yes. Book a Strategy Call and we will look at your current setup with you, then tell you plainly what is worth keeping and what it would take to connect it and add the AI agents.

Which tools can you connect to GoHighLevel?

OpenSolar and Pylon with two-way sync, Simpro, AroFlo and ServiceM8 for job management, lead providers such as SolarQuotes, and Stripe and Xero for payments and invoicing. Custom connections are scoped on your Strategy Call.

Do my team need to learn GoHighLevel?

Only the parts they use day to day, such as the pipeline, conversations and the mobile app. We build and maintain the rest, and weekly group training plus a video and guide library are included.

What does it cost?

Packages start from $497 per month, AUD ex GST, plus a one-off implementation tailored to how much you want us to do, scoped on your Strategy Call. See pricing.

Get more out of GoHighLevel

Book a free Strategy Call. We will look at how your leads, quotes and jobs flow today and show you what GoHighLevel, our orchestration layer and AI could do for your business.

Book a Strategy Call

No pressure. No obligation. Just a straight conversation about your business.